MILOVAGROUP
LIVE · 1 SECOND ANSWER

Your contractors miss calls.
We make sure that never happens again.

You're on a job. Phone rings. We answer. Real conversation, qualify the lead, and book them into your calendar, exactly your way. English or Spanish, 2am or 2pm. You don't miss another job again.

HVAC · Plumbing · Electrical · Roofing · Bilingual

100%

Call Answer Rate

48hrs

Average Launch Time

EN/ES

Bilingual by Default

How it works

Done for you. Live in 48 hours.

We handle everything. You focus on running your business.

01
01

We Build Your Custom System

We program your private database with your exact business rules, services, pricing, and team schedule. Ready to launch in 48 hours.

02
02

Instant Answering & Dispatch

Every inbound call is answered in under a second. The system converses naturally, qualifies the lead, books the job directly into your calendar, and logs the details.

03
03

Continuous Optimization

We perform monthly call reviews, send you performance reports, and handle updates as your business grows. We manage everything.

Job booked. Revenue captured.
62% of customers never call back after a missed callHVAC companies miss up to 40% of calls during peak seasonSpeed to answer is the #1 factor in winning service jobsThe average missed HVAC emergency call costs $1,200–$2,400Businesses that respond in under 1 minute convert 391% more leadsHVAC contractors lose $45,000–$120,000 per year to unanswered calls40% of HVAC workforce is Hispanic, bilingual service captures more jobs62% of customers never call back after a missed callHVAC companies miss up to 40% of calls during peak seasonSpeed to answer is the #1 factor in winning service jobsThe average missed HVAC emergency call costs $1,200–$2,400Businesses that respond in under 1 minute convert 391% more leadsHVAC contractors lose $45,000–$120,000 per year to unanswered calls40% of HVAC workforce is Hispanic, bilingual service captures more jobs

Built for your trade.

Every industry has different call patterns, urgency levels, and job values. We build for yours.

Why contractors switch

It's not an old machine. It's not a costly agency.

Meet the Milova Virtual Front Desk.

$45K–$120K

lost per year to unanswered calls, on average. Where is your money going?

Old Service Machine / Voicemail
Traditional Live Answering
Milova Virtual Front Desk
After-Hours Calls
Goes to voicemail. (Customer hangs up and calls your competitor).
Takes 30-60 seconds to answer or transfer.
Answered in under a second. Every single time.
Languages
English only. Non-English callers are lost.
Costly add-on, or only available during the day.
Native English & Spanish, 24/7.
Action & Scheduling
Just takes a message. Zero jobs booked.
Takes notes, sends you an email, pings your phone at random hours.
Qualifies the lead and books into your calendar, exactly your way.
Sick Days & Peak Season
N/A (But drops calls when lines are busy in peak season).
No coverage on holidays, or high overtime fees.
Always on. Handles infinite simultaneous calls. Never sleeps.
Monthly Cost
Cheap ($50/mo), but loses you thousands in high-ticket jobs.
$3,000 to $5,000 in salary or heavy per-minute agency fees.
Flat monthly fee. No payroll, no surprises, no hidden costs.

Common questions

Still thinking about it?

Do I need to train it myself?

No. We handle the entire setup: script, voice, integration, and testing. You approve it, we launch it. Done in 48 hours.

What if I already have a receptionist?

Milova covers what they can't: nights, weekends, overflow calls, and Spanish speakers. Most clients keep both. The system handles volume, your team handles complexity.

Will my customers know it's a virtual system?

Some might ask, but most won't even notice. The conversation flows so naturally that they'll think they're talking to a dispatcher sitting at your main office. Call +1 (570) 664-9791 and hear it yourself before deciding.

3 founding spots remaining. Pricing locks the moment they fill.

FOUNDING OPERATOR PROGRAM · 3 SPOTS ONLY

We're launching. You get the deal.

We're not running a sale. We want 3 operators building this with us: giving real feedback, running the system live, growing alongside it. In return: a rate locked below anything we'll ever offer again.

SPOT 01TAKEN

30% below launch pricing

Locked permanently. As long as you stay active.

Month-to-month. No contracts. Cancel anytime.
SPOT 02OPEN

30% below launch pricing

Locked permanently. As long as you stay active.

Month-to-month. No contracts. Cancel anytime.
SPOT 03OPEN

30% below launch pricing

Locked permanently. As long as you stay active.

Month-to-month. No contracts. Cancel anytime.

What founding operators get

  • Locked pricing: 30% below what future clients pay
  • Direct line to our team, not a support ticket
  • Input on new features as we build them
  • Priority onboarding: live in 48 hours or less
  • Full bilingual setup included (EN + ES)
  • Monthly call reviews with our team personally

No long-term commitment. No tricks. Just better pricing, permanently.

From the founder

Mili Arrascue, founder of Milova Group

We built Milova after watching HVAC operators lose thousands in emergency revenue because their crews were on-site and couldn't pick up the phone. The job was there. The customer called. Nobody answered.

Milova is designed to act like a 24/7 front desk that never misses a qualified job. Bilingual, programmed with your exact business rules, and ready to protect your revenue the moment you go live.

Mili Arrascue

Founder, Milova Group LLC

Stop running on
missed revenue.

Pick your industry and hear it answer live.

Available 24/7. No long-term contracts.