62% of customers never call back after a missed callHVAC companies miss up to 40% of calls during peak seasonSpeed to answer is the #1 factor in winning service jobsThe average missed HVAC emergency call costs $1,200–$2,400Businesses that respond in under 1 minute convert 391% more leadsHVAC contractors lose $45,000–$120,000 per year to unanswered calls40% of HVAC workforce is Hispanic, bilingual service captures more jobs62% of customers never call back after a missed callHVAC companies miss up to 40% of calls during peak seasonSpeed to answer is the #1 factor in winning service jobsThe average missed HVAC emergency call costs $1,200–$2,400Businesses that respond in under 1 minute convert 391% more leadsHVAC contractors lose $45,000–$120,000 per year to unanswered calls40% of HVAC workforce is Hispanic, bilingual service captures more jobs
Incoming call
Answered in <1s
Job booked
$1,200
average HVAC emergency job value. Yours to capture or lose.
We handle everything. You focus on running your business.
Step 01
We Build Your Custom System
We program your private database with your exact HVAC business rules: services, pricing, emergency protocols, and dispatch preferences. Ready to launch in 48 hours.
01
Step 02
Instant Answering & Dispatch
Every inbound call answered in under a second. The system converses naturally, qualifies the urgency, books the job into your calendar, and logs the details. In English and Spanish.
02
Step 03
Continuous Optimization
Monthly call reviews, performance reports, and script refinements. We manage and improve the system. You just run your business.
03
Job booked. Revenue captured.
Built for your trade
Your industry. Your call patterns.
Every trade has different urgency levels and job values. We build for yours.
The highest-value emergency calls in home services.
$1,200 avg per missed emergency call
Your system is ready to launch
Your revenue leak
See exactly what missed calls are costing you.
Move the sliders. The math is brutal.
$45K–$120K
lost annually by the average HVAC contractor
Calculate your revenue leak
Move the sliders. See what you're losing every month.
Calls per week30
5150
Missed call rate27%
5%60%
Avg job value$450
$100$3,000
Missed calls / week
8
Revenue lost / month
$15.5K
Annual revenue lost
$185.8K
At your numbers, Milova pays for itself in 3 days then it's pure recovered revenue.
The real comparison
Not a machine. Not a staffing bill. Meet Milova.
Most contractors think the problem is staffing. It's not. It's coverage. We give you 24/7 coverage at a flat monthly fee, with no payroll, no sick days, and no overtime.
Old Service Machine / Voicemail
Traditional Live Answering
Milova Virtual Front Desk
After-Hours Calls
Goes to voicemail. (Customer hangs up and calls your competitor).
Takes 30-60 seconds to answer or transfer.
Answered in under a second. Every single time.
Languages
English only. Non-English callers are lost.
Costly add-on, or only available during the day.
Native English & Spanish, 24/7.
Action & Scheduling
Just takes a message. Zero jobs booked.
Takes notes, sends you an email, pings your phone at random hours.
Qualifies the lead and books into your calendar, exactly your way.
Sick Days & Peak Season
N/A (But drops calls when lines are busy in peak season).
No coverage on holidays, or high overtime fees.
Always on. Handles infinite simultaneous calls. Never sleeps.
Monthly Cost
Cheap ($50/mo), but loses you thousands in high-ticket jobs.
$3,000 to $5,000 in salary or heavy per-minute agency fees.
Flat monthly fee. No payroll, no surprises, no hidden costs.
We're not running a sale. We want 3 operators building this with us: giving real feedback, running the system live, growing alongside it. In return: a rate locked below anything we'll ever offer again.
SPOT 01TAKEN
30% below launch pricing
Locked permanently. As long as you stay active.
Month-to-month. No contracts. Cancel anytime.
SPOT 02OPEN
30% below launch pricing
Locked permanently. As long as you stay active.
Month-to-month. No contracts. Cancel anytime.
SPOT 03OPEN
30% below launch pricing
Locked permanently. As long as you stay active.
Month-to-month. No contracts. Cancel anytime.
What founding operators get
Locked pricing: 30% below what future clients pay
Direct line to our team, not a support ticket
Input on new features as we build them
Priority onboarding: live in 48 hours or less
Full bilingual setup included (EN + ES)
Monthly call reviews with our team personally
No long-term commitment. No tricks. Just better pricing, permanently.
From the founder
“
We built Milova after watching HVAC operators lose thousands in emergency revenue because their crews were on-site and couldn't pick up the phone. The job was there. The customer called. Nobody answered.
Milova is designed to act like a 24/7 front desk that never misses a qualified job. Bilingual, programmed with your exact business rules, and ready to protect your revenue the moment you go live.